I see this problem being addressed, but not for my hardware. I have up to date drivers and just bought this game, but my sound will not work with it. I have a Creative SB Audigy 2 ZS. My sound works fine with everything else, and DXDiag is not identifying any problems. Help?
Just to verify - you have installed the very latest DirectX update from March of 2009, correct?* Having both that and the latest driver for your audio devices is important.
Most likely though, the Audigy isn't a problem.* What is more likely the problem is another audio device, a motherboard audio chip, a modem speakerphone audio component, or something else.* Often the problem occurs when you have more than one audio device and one of them isn't complying well with what DirectX expects.* I'm pretty sure the Creative products have a good track record with DirectX.
Jeff
I do have an on board card (Gigabyte motherboard) and the audigy, but I have tried turning one off and using the other both ways, and both of them are up to date. I am stumped.
Ok, let's do what we can to diagnose.* Send me the output of Dxdiag.exe and also the output of msinfo32.exe (the older .nfo file format please) to info @ hiddenpath .com
Thanks!
Jeff
I emailed in my diagnostic outputs as requested. Any idea whats going on yet?
Xenoseed did you get a response.* Your email may have gotten misplaced - resend if you haven't.
Jeff
I am sending my documentation for the second time. Please let me know as soon as possible if you suspect a problem as I would like to resolve this.
Looks like a bad setup for your motherboard audio.* I sent you instructions to disable that, and then your Audigy sound card should work fine.
Jeff
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