Unable to play

I bought through steam and am unable to play due to the game always quitting to desktop whenever i try to play. When i open the game it will go to a white screen and then quit. Every now and then (10%) i will get some of the logo screens before it quits.

Windows Vista
GeForce 8800M GTX in SLI
4GB RAM
Intel Core 2 Extreme CPU X9000

[jeff]

The things we've identified so far that exhibit this same behavior have been fixed by:





1. updating video drivers





2. disabling one audio device if you have two of them active.





3. removing any debug DirectX development library and ensuring you have an end-user DirectX installation.





Do any of these fix the problem for you?





Jeff

[Lee]

Yeah was the audio devices have disabled others while playing

Thanks for your help

[jeff]

The two audio device bug is in the library we use in DirectX, we're communicating with Microsoft on that one.* Obivously crashing isn't what they or we would want to have happen when it gets confused.





Jeff

[buzbom1]

Hello, new here to the DG forums,...eh...new to any forum. Please please forgive me if this isnt the correct place for this question. First off I have read a dozen or so dicussions to the frame rate slow down on some pcs. I just built mine and finished a game from COH at full res and all the other bells n whistles added. Frame rate was around 50fps. I'm having the same bad luck as the others with this great game. Before I go check for the updates on my ATI 4800series twin cards I was wondering how do I check that I have an "End User DirectX" installation, and how do I know if I have this "debug DirectX development library" thing? Sorry for my lack of software knowledge. I only know how to build a muscle machine not what makes the games and software tick....or click lol
Thanks for your time and this great idea for a game.
pc specs:
Windows XP Pro sp3
AMD Phenom tri-core 2.81ghz
3gig DDR3 Ram
twin ATI 4880 /crossfire mode
Gigabite mobo AM3 with onboard audio
(ATI HD Audio driver- AA01, Realtek HDef Audio, and Legacy Audio drivers are listed in "Device Manager")

[jeff]

No worries on trying to figure it out.* Most likely scenario for a bad slowdown is the video drivers.* The fact you have two cards also can bring new settings into account as well - make sure that the Catalyst AI is not disabled in your ATI control panel as that can cause problems too.





Let me know if that solves it.





Jeff

[kbramman]

The issue is with the ATI drivers, they have been bad since 9.7 (I think) and are no better with 9.8 or 9.9