Resurgance Map Pack 2 bought via steam but not appearing in game

[nev7n]

I've tried restarting steam and verifying the app cache but I still only have the two maps from the first map pack.

People on the steam forum seem to have similar problems...
See here
and here

[jeff]

Yup, I've seen an email from the Steam folks saying they're working on it.* There is some technical issue they are having right now.





Jeff

[jeff]

Sounds like it is fixed and working now.





Jeff

[nev7n]

Yes all fixed thanks, enjoying the new maps - thanks for the quick response

[technerd247]

This still isn't fixed for all users, unless there is something else I need to do on my end. I have restarted my computer / Steam client numerous times and tried to update the game cache through Steam, but Map Pack 2 isn't showing up in the DLC tab in Steam nor are the maps playable within the game. In case it matters, I purchased map pack 1 last week when it came out and a day later, I pre-purchased the other three. Map pack 1 is showing up fine in Steam.

Please advise.

Thank you.

[jeff]

It is working now, so if it isn't for you, it sounds like something may have happened in your order and you should contact Steam about it.* I can't help out since I don't have access to the purchase records on Steam.





Jeff

[jeff]

It is working now, so if it isn't for you, it sounds like something may have happened in your order and you should contact Steam about it.* I can't help out since I don't have access to the purchase records on Steam.





Jeff

[wrehman]

I bought the map pack on June 10 and I still do not see it in my list of DLC on steam nor do I see it in game. Am I supposed to be following up with Valve on this?

[fortunz]

That's what I would do. Jeff has certainly been helpful, but he can only do so much as it's not his store. I had an issue with the map packs like a lot of others, but it corrected itself sometime wednesday. If you're still having an issue, Steam is the best place to uh, iron it out.

[WildTurkey]

i also bought 4 - map packs via PayPal, yet i still get the download link coming up with the £0.79 basket, per map pack.

i have a confirmed email from PayPal stating they were paid yesterday 9th July 2010.

[jeff]

The issue that was showing up in the forums was one where people could buy the maps before they released, and the back-end of Steam didn't allow download to happen after the "release" date passed.





Steam ended up fixing this, so it sounds like you may have a different problem.





If you go into the game, do you have a Resurgence section (after clicking on play) and does it not have all the maps it should, or do you not have a resurgence section at all?





Also, did you buy the expansions from Steam to go with a Steam version of the main game?* The Steam expansions are not compatible with other versions of the game (except the Steam one - which can be purchased via Steam, Direct2Drive, or from a Steam code in the retail box packaging).





Jeff