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Thread: XBOX 360 "error"

  1. #21
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    I have the same problem. Even tried to delete everything (map packs, my save game, everything!) and downloaded everything "fresh" - and the error is still there

  2. #22
    Not sure if this helps, but I've managed to half-fix this. It seems to have something to do with the new cloud storage thing, because I was having the issue with one achievement unlocked, kept playing for a while; and then I moved my save data to the cloud storage, and I unlocked two achievements straight away after one more game, but I still get the error.

    I believe it's trying to unlock the Magestic Pony and You Monster achievements; these should only require getting gold on all the main story missions, correct? There seems to be some ambiguity regarding the achievement requirements, because in addition to the above, I've already unlocked Best Friends Forever, but I haven't played any "Story Challenge" missions yet; I've just done the main, regular story, and a few grinder missions.

    Assorted troubleshooting information, in case it's relevant:
    Console: Original (Not slim)
    Location: Australia
    Storage: 120gb HDD and cloud. HDD Unchanged for about 2 years.
    DLC: No others, just You Monster. (Getting the others after I'm finished You Monster though!)
    Network connection: Ethernet.

    Thanks for looking in to it!

  3. #23
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    Yet another bug....

    I'm getting the same issue. BOTH my save file and game profile are stored on my Xbox HD. The error still occurs the moment I "earn" any achievement.

    Since when does even being connected to Xbox Live limit single player achievements???? What other game has this limitation??? None that I can think of.

    Come on!

  4. #24
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    We had a good discussion Friday afternoon with Microsoft, but we're waiting to hear how the fix can be applied from them. Hope to know more on Monday. It really pains us that this is happening to some of our customers after all the testing we went through to try to prevent anything like this expeirence.

  5. #25
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    For the record, I recall a game on Live arcade that refused to play at all unless I was connected. So, meh it happens.

    And Secondly, thanks Jeff for the quick replies. Its nice to know that someone in your company is paying attention to us, listening to our problems and answering our questions.

  6. #26
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    Surprised.

    Your going to think I'm some sort of spambot, as I've posted my issues in a couple of other threads, thanks for the response. However, as it appears this problem has been known for well over a year, I'm really surprised it hasn't been fixed by now? It didn't really bother me previously, because it only very rarely crashed, but now it crashes more often since I've downloaded You Monster and the update. Tell Microsoft to pull their finger out, as it seems to be their issue rather than yours!

  7. #27
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    The error you are talking about is whether or not you have to be connected to play the game, is that correct?

    I will admit, that is not the thing we are focused on with Microsoft right now - it's getting the achievements working for You Monster, stopping the freezing, and stopping the "enter the menu before loading is done" bug. But I can add yours to the list. I was not previously aware of it.

  8. #28
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    Not me guv.

    My issue is the freezing, which has become much more frequent since the recent downloads. I'm also getting the "failed to award one or more achievements, etc." message, even when I've not earned one.
    Thanks for your time, I'll not bother you again!

  9. #29
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    Ok. If you had freezing prior to the update, then I would recommend you try recovering your gamertag.

  10. #30
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    Quote Originally Posted by PotatoHandle View Post
    It seems to have something to do with the new cloud storage thing
    Not for me. I've got everything stored on my x-box (new black "slim" model), and I'm always connected to the net. This was an issue I had with the game before the last update of both the game and the x-box itself for that matter.

    Love the game, hope to see this get fixed.

  11. #31
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    Just to give you guys a little more information, in case it helps. I cleared my cache and the problem persists. Next up is to try all three at the same time, so tomorrow morning I will clear my cache, delete all of my DG content (except my save), and recover my profile. Thanks for working so hard with Microsoft to figure this out.

  12. #32
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    I started getting this bug randomly upon playing "You Monster" I had never gotten it previously... I cleared my cache and recovered my profile to the HDD and it still happens in the game and after every mission.


    "Failed to award one or more achievements. You have been disconnected from xbox live or your storage device is full or unavailable. Please check your network connections and/or storage device."


    it's good to hear there is a fix in the works since most games with this level of bug never get patched at all and basically remain ruined forever.

    I love Defense Grid. it;s the best Tower Defense game available on the 360. I hope that content keeps coming forever... preferably glitch free.

  13. #33

    Where is my Pony ?

    Defence Grid is an awesome game !
    Only thing that sucks is...

    "Failed to award one or more achievements. You have been disconnected from xbox live or your storage device is full or unavailable. Please check your network connections and/or storage device."

    I have been getting this message for a long time, since i downloaded one of the previous map packs. It is quite anoying, however it never kept me from earning achievements.

    In the You Monster campaign it becomes a problem though. I did not receive the Majestic Pony achievement when i got gold or silver medals on all story missions.
    The game also froze 4 or 5 times in a few hours.

    I tried the following :
    Recovered my gamertag on another xbox with HD that never played Defence Grid.
    Downloaded Defence Grid and the You Monster campaign.
    I did not use my old save game. (Medals still showed up, must be stored on gamertag.)

    About a minute in the game on this Defence Grid-virgin xbox i got the same message...

    I am gonna wait for a patch before i get all gold medals, dont wanna miss the pony cheevo. Nice to see that Hidden Path is working on it !
    Last edited by Wasted Warriors; 12/11/2011 at 11:11 PM.

  14. #34
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    We're working with Microsoft on getting acheivements awarded and seeing if this is also the source of the freezing. While you likely will have to recover your gamertag after a fix, it is unlikely that you will have to re-earn the acheivements.

  15. #35
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    I don't mind re-earning, the game is fun enough to merit that... I just want the error and the freezing to stop... I love you guys... I love your games... especially DG... I'll just wait patiently for a fix... hopefully you don't do what Tropico 3 did and just keep telling us you're working on a fix and them at some point just stop saying anything and no fix ever comes... that's make me sad.

  16. #36
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    Well last night was the first for me on a couple of levels. #1 the first time my new Slim 360 locked up. #2 the first time DG has locked up on me totally.

    I was playing Suprise Party (final You Monster Level) on Super Grinder and at level 96 it froze, locked, stopped working.

    At this point I should post something of my anguish in all capital letters to vent my soul felt frustration.

    But . . . instead I shall await the arrival of the fix in the next 10 days or so.

    Still, frustrated by this new development though.

  17. #37
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    Is a fix coming for the achievement and freezing issues? I'm seeing these constantly trying to play through You Monster. If the game wasn't so great I would have given up on it a while ago.

  18. #38

  19. #39
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    Thanks so much for the clear communication and the deatiled information. I love it when a developer is candid with this sort of thing and it's great to have expectations set instead of silence or generic responses. Looking forward to the TU!

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