Map Packs 1-4

[garyator]

Today I purchased the 4 map packs but when I start up Defense Grid game they aren't listed. How do I access these map packs/

[jeff]

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Hi Garyator,

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Some questions about your purchase.

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1. Did you purchase your map packs on Xbox 360 or Steam?

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2. If you bought them on Steam, are you using them with a Steam version of the main game?

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3. Give us the details and we'll see what we can do to help.

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Thanks,

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Jeff

[WildTurkey]

i bought my map packs 1-4 from STEAM & i have installed thru STEAM for the game was a hard copy which needed to update before STEAM would let me online.

see info below for proof,


Dear James Marshall,

Thank you for your recent purchase on Steam.

If you’re new to Steam, install the free Steam application now:

http://www.steampowered.com/getsteam

To play your new games, just launch the Steam application on your computer and log in using your Steam account name: wildturkey39@btinternet.com. Your games will be available in Steam on the “Library” tab.

This email message will serve as your receipt. You can also access your Purchase History online at any time.

Defense Grid: Resurgence Map Pack 1 0.79 GBP
Defense Grid: Resurgence Map Pack 2 0.79 GBP
Defense Grid: Resurgence Map Pack 4 0.79 GBP
Defense Grid: Resurgence Map Pack 3 0.79 GBP

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Total 3.16 GBP

Payment Info
PayPal 3.16 GBP
Confirmation Number 198340969605048535
Date Confirmed Fri Jul 09 17:35:22 2010

[jeff]

Hi,





So the map packs do not directly work with the retail disc game.* Rather, the retail disc game comes with a Steam code in the manual that allows you to get a second copy of the game via Steam.* It sounds like you used this code and installed the Steam version of Defense Grid on your computer.* You then purchased the map packs as well, and you should find them inside the Steam version of your game, but not inside the disc version of your game.* I'm guessing you have everything you need, but of course when you launch the*version of the game from the disc install, you aren't seeing anything.* Instead, launch Steam, and then double click on the Defense Grid icon found in your "library" section.* You should then find the map packs (and Borderlands*expansion!) as part of that copy of Defense Grid you likely also have installed on your computer.





Jeff