Mouse movement / click does nothing in game

[Lttlefoot]

I bought this game +DLC today. Once the game starts (i.e. I click on Story for the first map and it gives me the instruction "move the mouse to pan the view") the game stops responding to the mouse. If the game is windowed then I can move the mouse cursor outside the window but it won't do anything inside. Also, I can hit ESC to bring up the menu but then can't use the cursor keys or the mouse to select any options, so I have to just alt-f4 the game. I have tried deleting local content and reinstalling. Please help!

[jeffpobst]

Hmm, haven't heard of this happening before, so something new. Some questions - do you have any interesting peripherials on your computer, or do you have touchscreen support? Also, send us a dxdiag.txt output file from the DXDiag program you'll find on your computer to info <at> hiddenpath <dot> com.

[Lttlefoot]

No just have USB mouse and keyboard. Don't have touchscreen support as far as I'm aware. Sent you the file with email topic 'Lttlefoot dxdiag'

[squidguy]

I'm having this exact problem too. I have control of the mouse cursor when I'm in the menu after loading the game, but once I select a game and go into the 3D world, I lose all mouse control. This is the same in fullscreen and windowed mode.

Some basic dxdiag info:

------------------
System Information
------------------
Time of this report: 7/12/2012, 16:58:15
   Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
           Language: English (Regional Setting: English)
System Manufacturer: Alienware
       System Model: Aurora-R4
               BIOS: BIOS Date: 02/08/12 15:27:32 Ver: 04.06.05
          Processor: Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz (12 CPUs), ~3.2GHz
             Memory: 8192MB RAM
Available OS Memory: 8144MB RAM
          Page File: 6282MB used, 10004MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
 System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode

---------------
Display Devices
---------------
          Card name: AMD Radeon HD 6800 Series
       Manufacturer: Advanced Micro Devices, Inc.
          Chip type: ATI display adapter (0x6738)
           DAC type: Internal DAC(400MHz)
         Device Key: Enum\PCI\VEN_1002&DEV_6738&SUBSYS_00D01002&REV_00
     Display Memory: 728 MB
   Dedicated Memory: 1008 MB
      Shared Memory: 3816 MB
       Current Mode: 1680 x 1050 (32 bit) (60Hz)
       Monitor Name: Generic PnP Monitor
      Monitor Model: DELL E228WFP
         Monitor Id: DELD015
        Native Mode: 1680 x 1050(p) (59.883Hz)
        Output Type: DVI
        Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1119 (English)
     Driver Version: 8.951.0.0
        DDI Version: 11
       Driver Model: WDDM 1.1
  Driver Attributes: Final Retail
   Driver Date/Size: 3/8/2012 22:14:42, 958464 bytes
        WHQL Logo'd: n/a
    WHQL Date Stamp: n/a

[squidguy]

I tried to run the game on another machine with the same results. The only obvious similarities between the two machines are that they are both running Win 7 x64 and have AMD video cards.

[squidguy]

Ok, the interface HUD UI Preference defautls to "Touch". If you set it to Auto Detect, that seems to fix the problem!

[Lttlefoot]

Thanks, that fixed it for me too. (Shouldn't Auto Detect be the default?)